UL 827 Industry File Review (IFR) Effective Date Extension Proposal

March 2018

Today, UL published a proposal to extend the effective dates for two sets of requirements that are new to the 8th edition of UL 827, The Standard for Central Station Services. The proposed effective dates will align confirmation of new requirement compliance with UL’s annual audit program for monitoring stations.

The proposed extension dates are:

  • July 31, 2018 extended to January 15, 2019
  • July 31, 2020 extended to January 15, 2021

“The new requirements in UL 827 have proven to be quite challenging”, noted Alan Cavers, Managing Engineer of UL’s Certificate Service business. “Our monitoring station customers have made great progress, but in many cases, UL needs one more on-site visit to finish compliance determination. The current mid-year effective dates would require that UL establish separate engineering projects to assure the necessary work is completed prior to the effective date. Those projects would be outside of the annual audit program, adding extra cost and complexity to our customers’ experience. Adjusting the effective dates as proposed would simplify the process for all parties.”

The proposal was sent, via email, to all impacted monitoring stations, with a request for comment by April 8, 2018.


UL Co-Hosts The Monitoring Association’s 2017 Fall Ops Tour

November 2017

UL's Matt Schumann shows off the Building and Materials Lab

On November 6th, UL and Walgreens co-hosted The Monitoring Association’s 2017 Fall Operations Management Seminar. As part of this year’s seminar, 96 TMA members were guided by UL’s technical experts through a behind-the-scenes tour of our Northbrook campus.  The tour included 4 of our labs including the Industrial Controls Lab, Performance Materials Lab, Signaling & Security Lab, and Building Materials & Systems Lab. Participants were truly impressed by the breadth and scope of the work we do here at UL.

During the ‘What’s New What’s It Do?’ segment of the Fall Ops Seminar, UL’s Steve Schmit, gave a presentation previewing AlarmHUB, Certificate Services transformed suite of web-based Certificate and Compliance management tools, scheduled for release in April 2018. To learn more about AlarmHUB, visit UL.com/AlarmHUBInfo.

On behalf of UL’s Certificate Services Team, we would like to thank TMA, its members, and everyone who helped to make this event such a big success!


UL Is Excited to Welcome TMA’s 2017 Fall Operations Management Seminar

October 2017

This year’s TMA Fall Operations Management Seminar offers participants the opportunity to take a tour of UL’s headquarters on November 6th in Northbrook, IL. As part of the tour, UL technical experts will guide participants through a behind-the-scenes look at our Industrial Controls Lab, Security and Signaling Lab and two of our State-of-the-art Fire Protection Labs. Don’t miss your chance to see how UL is working for a safer world.

Please visit TMA Fall Ops for more information.

We hope to see you there!


Line Security and the UL Burglar Alarm Certificate

August 2017

Line Security supervision of communications between a protected property and monitoring station has been an element of UL’s Burglar Alarm Certificate program for many decades. When capable equipment is installed and operated to UL Standards, an alarm service provider can specify the presence of Line Security on any UL Burglar Alarm Certificate.

Recent market developments have generated concern that the UL Certificate program no longer allows the specification of Line Security supervision on Mercantile Burglar Alarm Certificates. Those concerns are unfounded as no such change has been made. The UL Certificate program allows alarm service providers to list Line Security on any UL Burglar Alarm Certificate, as long as the associated requirements are also met.

It is important to note that UL does not require Line Security as an element of protection for Certificated alarm service. Not all businesses require the level of security that Line Security supervision delivers and so UL’s Certificate program allows the flexibility needed to tailor protection to risk.

In many applications, risk managers and insurance providers value Line Security system supervision as a critical security element. A system operated in Line Security mode will detect an attempt to compromise communication pathways between a protected property and a monitoring station. Detection of compromised communication pathways triggers an alarm event at the monitoring station where operators then initiate response actions that limit the amount of time an attacker has to penetrate safes or vaults.

Why is it important to specify alarm system elements on the UL Certificate?

A UL Certificated alarm system consists of several different elements that must comply with applicable codes and standards. When an alarm service provider issues a Certificate on an alarm system, each of those elements is specified and is therefore subject to audit by UL. In other words, The UL Certificate is an alarm company’s declaration that each element specified on the Certificate is delivered in compliance with applicable codes and standards. As a third-party verifier, UL does not audit any element of an alarm system that is not specified on the UL Certificate and therefore cannot provide assurance that those elements are delivered in compliance with applicable codes and standards. In some cases, such as Line Security, this may be a cause for concern for some risk managers and insurance providers.


UL is at ISC West

Join us at ISC West, the largest security industry trade show. Stop by the UL booth and speak with our security experts about how UL’s testing, inspection, and certification services are helping to protect lives and property.

We look forward to connecting with you in booth #18131. For additional information, or to request a meeting, please contact Tim Petersen at tim.petersen@ul.com.

Show Location:

Sands Expo Center
201 East Sands Ave
Las Vegas, NV 89109

Exhibit Hall Dates and Times:

UL Booth: #18131

Wednesday, April 5 | 10:00am-5:00pm
Thursday, April 6 | 10:00am-5:00pm
Friday, April 7 | 10:00am-3:00pm


CSAA Becomes “The Monitoring Association”

The 67 year old Central Station Alarm Association (CSAA) has officially changed its name to “The Monitoring Association” as of March 16, 2017. The name change reflects an adjustment in mission and focus necessitated by growth and changes in the alarm monitoring industry.

Find out more at http://tma.us/csaa-becomes-the-monitoring-association.


UL is a proud sponsor of the 3rd Annual Illinois Fire Inspectors Association combined conference

UL invites you to join us at the 3rd Annual Illinois Fire Inspectors Association combined conference in East Peoria, Illinois, March 21-24, 2017. UL’s Alarm Services team collaborates with Fire Code Authorities across North America to promote and verify compliance to NFPA 72 and UL 827. The combined conference offers educational classes for both Code Enforcement and Fire & Life Safety professionals, including a presentation explaining Fire Alarm Off-Premise Signaling, given by one of our Alarm Service engineering experts.

Don’t Forget to Visit the UL Booth!

Representatives of UL’s Alarm Certificate Services program will be available to answer any questions regarding off-premise signaling technology, types of supervising station, and the UL Fire Alarm Certification program.

For more information, or to register, please visit the Illinois Fire Inspectors Association website.

Conference Dates

March 21, 2017 | Pre-Conference, Free for IFIA Members

March 22-24, 2017 | IFIA 3rd Annual Combined Conference

Presentation Schedule

Fire Alarm Off-Premise Signaling | Tom Presnak, Engineering Associate Lead, Alarm Certificate Services

Friday, March 24 | 10:00am – Noon

We hope to see you there!


We would love to hear from you!

If you would like to suggest a topic for our Trending Now page, please email us at alarmcertificateservices@ul.com.