In the U.S. regulatory system, emergency call systems are considered nonmedical devices and are subject to distinct standards that address their critical functions.

UL has developed emergency call standards, and our experts have specific knowledge of the intent behind the standards. This uniquely enables UL to support manufacturers that wish to bring to market innovative new technology that falls outside the existing requirements.

Regulatory Requirements

  • UL 1069 “Hospital Signaling and Nurse Call Equipment”
    This standard applies to the traditional equipment found in the hospital environment. More and more, with wireless technologies, these systems also require interoperability and interference reliability testing to demonstrate they will continue to function in the noisy environments often found in acute care situations.
  • UL 2560 “Emergency Call Systems for Assisted Living and Independent Living Facilities”
    Introduced in 2011, the UL 2560 standard was driven by industry to address the special environmental challenges outside of a hospital, but within close proximity to healthcare providers.



Nurse-Call-and-Emergency-Call-SystemsWe can provide integrated test plans to meet two or more standards concurrently, minimizing redundant testing and saving time.

  • GAP assessments
  • Testing in UL’s world class facilities for EMC, software validation, and wireless security
  • UL certification mark to demonstrate to consumers, healthcare providers, and authorities having jurisdiction (AHJ’s) that new technologies comply with the requirements



Global Market Acceptance

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Comprehensive Testing & Certification Services

  • UL offers field evaluations, onsite training and can come to you for testing
  • Full compliance testing/evaluation to pre-scans and other preliminary testing
  • UL has engineers that work with you from design through conception and production
  • UL’s engineers average 10 plus years in the industry
  • UL has over 11 industries business units in the UL company portfolio


Knowledge of Global Standards and Regulatory Requirements

  • Covers many markets ie FDA (US), MFDS (Korean FDA), EU IVD, EU MDD
  • UL has helped to set more than 1,600 standards defining safety, security, quality and sustainability
  • UL Engineers partner with standard committees such as AAMI, ANSI and government bodies
  • UL has an FDA recognized consensus standard, UL 2900, for cybersecurity
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  • Tailored testing solutions, using software automation to enhance process efficiency, analyze results and reduce testing cycles
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