UL’s user experience and human factors specialists have helped many of the world’s leading health IT, medical device, and pharmaceutical companies apply usability and human factors engineering properly and comprehensively in the course of developing their products, thereby ensuring design excellence and market access. In addition to training customers on the design and usability of HIT products, they help to ensure compliance with applicable standards.
Optimizing HIT Usability
Health IT (HIT) products and systems such as electronic health records (EHRs), patient health records (PHRs), clinical decision support systems, care coordination and management applications, pharmacy ordering systems, and wellness applications, serve a critical function in healthcare delivery. Considering HIT products’ role in facilitating high-quality, efficient, safe, and affordable patient care, as well as their role in engaging patients in their own health and wellness, optimizing an HIT product’s usability is critical to its success.
Our staff of experts offer several types of tests and issue an informative report, including:
- Conduct summative usability tests
- Conduct design critiques
- Assess and mitigate use-related risk
- Prepare documentation
- Deliver workshops and seminars
- Define a vision of the user experience
- Identify specific user needs
- Create a user research strategy plan
- Provide usability guidance during implementation
- Provide user interface design support
- Conduct early-stage user experience research
|Global Market Acceptance
||Comprehensive Testing & Certification Services
|Knowledge of Global Standards and Regulatory Requirements
||State of the Art Facilities
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**As a Notified Body, MDSAP Recognized Auditing Organization and ISO 17000 series accredited Certification Body we cannot participate in the design, manufacture, installation or distribution of the products we certify or provide consultancy services related to those products. In addition, the UL Notified Body cannot provide certification services to companies that have been provided with consultancy services from other companies in the UL family. We also cannot link our activities to the activities of organizations that provide consultancy services. If you require such services please use an internet search engine to identify relevant providers.