Transit authorities need to prepare for the future to continue to meet their customers’ demands, such as future-proofing their systems for easy mobile payment options. At the same time, they need to deliver processing efficiency and security. Rely on UL to ease the complexities of evaluating, architecting and deploying secure, interoperable Automated Fare Collection (AFC) Systems.
Many public transport operators (PTOs) are familiar with the use of contactless smart cards. A significant number of public transport systems have, or are considering, migrating from cash, paper and magnetic stripe tickets in favor of contactless AFC Systems. Successful implementations can be found all around the world.
The details of each implementation can vary, but all current AFC Systems in public transport are set up in a comparable way. Card-centric, fare logic implemented in the front end, closed-loop proprietary technology and self-issued cards are a few of the key characteristics shared by all reliable, efficient AFC Systems.
AFC Systems in use today do present implementation and cost challenges. When decisions about these systems and technology were made, no real alternatives existed. Over the past years, technological evolution has eased complexity and cost concerns. Now, public transport authorities can meet customer demands for choice – whether via a mobile device or any number of payment cards – in fare collection.
The benefits of working with UL
UL strongly believes that in the next generation of ticketing systems transit, payment and mobile will converge.
Public transportation providers can expect to see significant benefits from future new payment options. Providing passengers with the ability to use the device or payment card that they prefer increases customer satisfaction while reducing the costs associated with managing transit-issued payment cards. New payment systems better address the vulnerabilities that can result in fraud and data security breaches, further reducing costs. And new payment systems also provide opportunities for increasing revenue through loyalty and ancillary service offerings.
But to gain the benefits, public transportation providers must first deploy a complex set of technologies. UL technical experts will guide you through the entire process, from assessing the available technologies and sharing insight to supporting your decision making and creating realistic implementation plans.
UL is practiced in addressing the particular concerns of public transport systems, such as offline infrastructure, moving equipment on board and underground, and demanding performance requirements. We also understand the typical investment cycles in transportation infrastructure components, and factor all of these issues into our planning and guidance.
Partner with UL and put our knowledge, expertise and proven best practices to work in deploying a next-generation ticketing system that meets your business vision.