In the U.S. regulatory system, emergency call systems are considered nonmedical devices and are subject to distinct standards that address their critical functions.

UL has developed emergency call standards, and our experts have specific knowledge of the intent behind the standards. This uniquely enables UL to support manufacturers that wish to bring to market innovative new technology that falls outside the existing requirements.

UL 1069 “Hospital Signaling and Nurse Call Equipment”

This standard applies to the traditional equipment found in the hospital environment. More and more, with wireless technologies, these systems also require interoperability and interference reliability testing to demonstrate they will continue to function in the noisy environments often found in acute care situations.

UL 2560 “Emergency Call Systems for Assisted Living and
Independent Living Facilities”

Introduced in 2011, the UL 2560 standard was driven by industry to address the special environmental challenges outside of a hospital, but within close proximity to healthcare providers.

Why UL?

We provide tools such as technical briefings and white papers to help industries understand the requirements. UL also provides services such as gap assessments and design review early in the process to help our customers avoid costly rework and redesign.

We can provide integrated test plans to meet two or more standards concurrently, minimizing redundant testing and saving time. In addition to safety certification, you can also test your nurse call and emergency call systems in UL’s world-class facilities for EMC, software validation and wireless security. A UL Mark can be used to demonstrate to consumers, healthcare providers and authorities having jurisdiction (AHJs) that new technologies comply with requirements.